Bengali Bet's Privacy Policy—
Your Data Is Completely Secure

Welcome to Bengali Bet. This Privacy Policy ("Policy") explains in detail how personal information of Bengali Bet platform users ("you" or "member") is collected, used, and protected.

Bengali Bet is a trusted online sports betting and casino platform for members in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. By reading this Privacy Policy, you will understand what data we collect, why we collect it, and what your rights are.

By using the Bengali Bet website or app, you are considered to have accepted the terms of this Privacy Policy. If you do not agree, please discontinue use of our services and contact the support team.

Bengali Bet collects only the data necessary to deliver its services, manage accounts, and meet legal obligations. We do not collect information beyond what is required.

Directly provided information

• Full name, date of birth, and gender
• Mobile Number & Email Address
• National ID or Passport Number (for KYC verification)
• Mobile banking number (bKash, Nagad, Rocket)
• Residential address

Automatically collected information

Bengali Bet uses the information it collects solely for legitimate and necessary purposes. The core principle of our privacy policy is that data will never be used beyond the purpose for which it was collected.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and betting transactions.
• To complete KYC and AML (Anti-Money Laundering) processes.
• To provide customer support and resolve complaints.
• To send you personalized offers and promotions (you can opt out of this at any time).
• To detect and prevent fraud, scams, and system abuse.
• To support responsible betting monitoring and addiction prevention.
• To meet legal obligations and regulatory requirements.

Bengali Bet never sells your data to advertisers or marketing companies. Our marketing communications relate solely to our own services.

Bengali Bet does not share your personal data with third parties, except in a limited number of necessary circumstances. These are clearly outlined below:

Limited Sharing Where Applicable

• Payment Processors: Only the information necessary to confirm transactions via bKash, Nagad, or Rocket is shared.
• KYC Partner: Minimal data is shared with authorized third parties solely for identity verification purposes.
• Legal Authorities: When disclosure is required by court order or government directive.
• Anti-Fraud System: Limited data is shared with security partners for fraud detection purposes.

Every third-party partner is contractually bound to uphold Bengali Bet's privacy standards. They may not use your data for their own purposes.

Bengali Bet uses industry-leading technology and processes to keep your data safe. Our security framework operates on multiple layers:

• Transport Layer Security (TLS 1.3): All data transmissions are encrypted.
• 256-bit AES encryption: For stored sensitive data.
• Two-factor authentication (2FA): An extra layer of protection for account login.
• Firewall & Intrusion Detection: Suspicious activity detected in real time.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Access controls: Only authorized personnel have access to sensitive data.

Please note that no organization can guarantee absolute security on the internet. In the event of a security breach, Bengali Bet will notify affected members in a timely manner as required by law.

Bengali Bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help the website remember your preferences.

Types of Cookies We Use

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

As a Bengali Bet member, you have important rights regarding your personal data. We respect these rights and are committed to helping you exercise them:

• Right to know: You may request to know what information we hold about you.
• Right to Rectification: You may request to update or correct any inaccurate or outdated information.
• Right to erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that data processing be restricted in specific circumstances.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights support@bengalibet.netor reach our support team via live chat. We typically respond within 30 days.

Bengali Bet strictly prohibits membership and use of its services by anyone under the age of 18. We do not knowingly collect any personal information from minors.

• No one under the age of 18 is permitted to open a Bengali Bet account.
• No data is collected or stored from minors.
• If an underage account is identified, it will be immediately suspended and all associated data deleted.

If you become aware that a minor is using Bengali Bet, please notify us immediately. We will take prompt action.

Bengali Bet does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by legal obligations.
• KYC documents: 5 years after verification is complete, after which it is securely deleted.
• Betting History: Up to 3 years following account closure.
• Support contact: For up to 2 years from the date of resolution.
• Analytics Data: Up to 2 years after anonymization.

Once the retention period expires, your data is permanently deleted or anonymized using secure methods so that you can no longer be identified.

Bengali Bet may update this Privacy Policy from time to time, whether due to the introduction of new services, changes in law, or security improvements.

• For significant changes, you will be notified at least 30 days in advance via email or in-app notification.
• The effective date of any updated policy will always be displayed at the top of this page.
• Continued use of our services after any changes will be considered your acceptance of the updated Policy.
• Previous versions of this Policy are available upon request through our support team.

For any questions, complaints, or requests regarding the Privacy Policy, please contact Bengali Bet at:

• Email: support@bengalibet.net
• Live Chat: Available 24/7 on the website and app
• Response Time: Typically within 1–24 hours

For data protection-related requests, include "Privacy Request" in the email subject line along with your account ID for a faster response.

This Privacy Policy was last updated on 1 January 2026.